Suppliers

The Suppliers settings let you control how suppliers are added and managed in your organization, as well as configure custom fields for capturing additional information. These settings help keep your supplier data consistent and structured across the platform.

Supplier Settings

Setting	Description
Supplier creation enabled	When enabled, users can add new suppliers directly in Silkline. When disabled, new suppliers must be managed through an external system or integration. This is useful for organizations where supplier onboarding happens in an ERP or third-party vendor management system.
Supplier scorecards enabled	When enabled, Silkline automatically tracks and displays supplier performance metrics (e.g. on-time delivery, order acknowledgment rates) on the supplier page. This gives you real-time visibility into supplier performance.
Structured supplier address format	Uses a standardized address field with separate inputs for country, state, and postal code. This can help with reporting, integrations, and ensuring consistent address data across suppliers.

Configurable Fields

You can configure additional fields on supplier records to capture key attributes specific to your organization. These fields appear on the supplier details page and can be used for filtering, reporting, and routing.

Custom Fields

Custom fields can be Text, Select, or Boolean types. For example:

• Select fields are useful for tracking attributes

• Multiselect fields are useful for tracking attributes where multiple options are permitted (e.g., Small Business Programs statuses)

• Text fields allow freeform entries, such as special instructions or notes.

• Boolean fields provide simple Yes/No toggles for attributes like "ITAR Registered" or "Preferred Vendor."

See Configurable Fields for more details on creating and managing custom fields.