Requests

Configure how purchase requests behave in your organization.

Request Settings

Setting	Description
Require Request & Order Rationale	When enabled, users must provide a justification or purpose for each request and order before submission. This is useful for approval routing and auditing.

Note: This setting also appears in the Orders section, as it controls the rationale requirement for both requests and orders.

Request Editing

Enable this option to require users to add a note whenever they update a request item. This helps buyers understand what changed on a request.

Request Completion

Enable Manual close required if you want requests to be manually marked complete by users, rather than automatically closed when an order is linked or created.

Request Configurable Fields

You can add core or custom fields to capture additional information on each request.

• Core fields (e.g. Drop Zone) come preconfigured.

• Custom fields can be text fields or select/dropdown fields for capturing organization-specific data (e.g. Priority, Department, etc.).

See Configurable Fields for details on managing custom fields for requests.