ProShop

Overview of the Silkline ProShop integration, including how to connect and how we synchronize the data

🔌 Connection Requirements

In order for Silkline to integrate with ProShop, we require the following information:

• clientId

• clientSecret

• scope

  • At least the following: contacts:r customerpo:r formats:r nonconformancereports:r parts:r purchaseorders:r qualitymanuals:r qualityprocedures:r quotes:r standards:r users:r ots:r tools:r workorders:r

• domain

  • This will come from your ProShop URL: https://{your_domain}.adionsystems.com

Submitting Your Credentials

Once you have obtained your ProShop API credentials:

1. Follow the Managing Integrations guide to create your ProShop integration in Silkline

📄 Data Synchronization

Silkline syncs the following data from ProShop:

Purchase Orders

Purchase Orders and their PO Items, including parts, quantities, pricing, delivery terms, and estimated delivery dates.

Parts

Part details including part number, description, and revision.

Contacts

For contacts of type "Vendor", we sync the company name, terms, approval status, and approval notes

User

Basic user information including name and email

Detailed Data Mappings

Purchase Order Mapping

ProShop Field	Silkline Field	Notes
Purchase Order ID	Order Number	The main identifier for the purchase order from ProShop.
Supplier Name	Supplier	The supplier for the purchase order, linked to Silkline's records.
PO Date	Need Date	The date by which the items on the purchase order are needed.
Creation Date	Created At	Date and time the purchase order was created in ProShop.
Last Modified Date	Updated At	Date and time the purchase order was last modified in ProShop.
Creator (User ID)	Created By User / Buyer	The ProShop user who created the order, linked to a Silkline user.
Order Status	Order State	Current status of the purchase order (see below).
Currency	Currency	Currency for the order (defaults to USD if not specified by ProShop).
PO Revision	Revision	Revision number of the purchase order.
Billing Information	Payment Terms	Payment terms specified on the purchase order.
Ship Via	Delivery Mode	Method of shipment (e.g., Ground, Air).
Special Instructions	Notes	General notes or special instructions for the order.
Ship To Address	Ship To Address	The designated shipping address for the order.
Supplier Bill To Address	Bill To Address	The billing address, typically associated with the supplier.

Purchase Order Status Mapping

ProShop Order Status	Silkline Order State
Invoiced	Closed
Complete	Closed
Received	Closed
Canceled	Canceled
Rejected	Canceled
Outstanding	Open
Partially Released	Open
Partially Received	Open
Pending	Review
Inspected	Review
Released	Approved
No Status	Draft

PO Item Mapping

ProShop Line Item Field	Silkline Order Item Field	Notes
Original Sort Position	Line Number	Order of items on the purchase order.
Part Number (from OTS/Work Order)	Material	Links to matching Silkline material.
Work Order Part Revision	Revision	Revision number for the material on the line.
Quantity	Units	Number of units ordered.
Cost Per	Unit Cost	Price per unit.
Description	Description	Text description for the line item
Received Quantity	Units Received	Number of units that have been received.
Actual Due Date	Need Date	Date the line item is needed by.
Estimated Arrival	Expected Delivery Date	Estimated date the line item will arrive.
Received Date	Received At	Date the line item was actually received.

Order Adjustment Mapping

PO items with an extraChargeType are treated as Order Adjustments.

ProShop Field	Silkline Order Adjustment Field
Extra Charge Type	Description
Total	Amount

Part Mapping

ProShop Part Field	Silkline Material Field	Notes
Part Name	Name	Uses ProShop Part Name; if not available, uses ProShop Part Number.
Part Number	Material Number	The unique identifier for the part in ProShop.
Part Description	Description	The description of the part from ProShop.
Is Serialized	Tracking Level	If the part is serialized in ProShop, it's set to "SERIAL" in Silkline.
Created Time	Created At	Date and time the part was created in ProShop.
Last Modified Time	Updated At	Date and time the part was last modified in ProShop.
Client Part Revision	Revision	The revision number of the part as specified by the client in ProShop.

Contact Mapping

ProShop Contact Field	Silkline Supplier Field	Notes
Company Name	Name	The name of the supplier company.
Notes	Description	General notes about the supplier, transformed into a rich text format if applicable.
Created Time	Created At	Date and time the contact (representing the supplier) was created in ProShop.
Last Modified Time	Updated At	Date and time the contact (representing the supplier) was last modified in ProShop.
Website Address / Contact Email	Primary Domain	The supplier's primary domain, extracted from their website address or contact email.
Payment Terms	Supplier Terms	The payment terms agreed upon with the supplier.
Approved Vendor	Approval Status	Maps ProShop's approval: "Approved" to Silkline's Approved, "Not yet approved" to Restricted.
Scope Approval Description	Approval Notes	Notes regarding the supplier's scope of approval, transformed into a rich text format if applicable.

User Mapping

ProShop User Field	Silkline User Field	Notes
Email Address	User Name	The user's email, used as their username in Silkline.
First Name	First Name	The user's first name.
Last Name	Last Name	The user's last name.
Email Address	Email	The user's email address for contact purposes.
Phone Number	Phone Number	The user's phone number.
Phone Extension	Extension (part of Phone Number)	Combined with Phone Number if present (e.g., "555-1234 101").
Created Time	Created At	Date and time the user was created in ProShop; defaults to current time if null.
Last Modified Time	Update At	Date and time the user was last modified; defaults to current time if null.

Frequently Asked Questions

How often does data sync?

We check for changes every 15 minutes for:

• Purchase Orders: on the hour and every 15 minutes after

• Parts: five minutes past the hour and every 15 minutes after

What happens if there's a conflict between systems?

ProShop is treated as the system of record. In the case of a conflict, ProShop data wil overwrite Silkline data during the next sync.

For this reason, it is important that you do not edit the the ProShop line number for a Purchase Order, especially for Open Purchase Orders. This risks overwriting Silkline-specific data such as workflow phase and estimated delivery dates submitted by suppliers.