Email Configuration

Overview

Time to complete: less than 5 minutes

What this does: This configuration allows users in Silkline to send emails through Silkline that come from their actual email address (e.g., [e-mail]). This significantly improves supplier trust and engagement. Silkline uses a "fly-on-the-wall" account to read emails where we are a listed recipient. Silkline does not have access to a user's mailboxes.

Steps

1

Add all of these records to your DNS settings for your domain

Your DNS settings are typically managed through your Domain name registrar (e.g., GoDaddy, Namecheap, etc.) or a dedicated DNS service (e.g., Cloudflare, AWS Route 53).

Silkline support will provide the unique code to enter for the first record below.

In some DNS managers, you do not need to enter the domain name in the host value. Check your DNS manager's existing records and follow this pattern.

Type	Host	Value
CNAME	[code provided].yourdomain.com	u34850381.wl132.sendgrid.net
CNAME	s1._domainkey.yourdomain.com	s1.domainkey.u34850381.wl132.sendgrid.net
CNAME	s2._domainkey.yourdomain.com	s2.domainkey.u34850381.wl132.sendgrid.net

2

Add DMARC settings only if you do not have an existing policy defined

Most domain names should already have a DMARC policy defined. If you do, you can skip this step. If you do not yet have a DMARC policy defined, please add this record:

Type	Host	Value
TXT	_dmarc.yourdomain.com	v=DMARC1; p=reject; rua=mailto:[e-mail]; fo=1:d:s; ri=86400

3

Verify configuration

Once you've done this, let us know and we'll verify that your records are configured correctly.